At MSF, care is not only about treating illness or injury, it is also about supporting people to regain dignity, confidence and control over their own lives. In many of the contexts where MSF works, patients have experienced conflict, displacement, exclusion, trauma or serious illness. Their choices may have been limited, their voices ignored, and their futures disrupted.
Through medical care, mental health support, health promotion, community engagement and patient-centred services, MSF teams work alongside patients so they can be heard, informed and involved in decisions about their own care. This means creating safe spaces for people to speak openly, ensuring they understand their treatment options, and supporting them to rebuild their lives beyond the immediate crisis.
Mustafa, TB Survivor from Karachi, Pakistan
Rofika, a Rohingya refugee from Bangladesh
Mohammad Faruq, Rohingya refugee in Cox’s Bazar
Sunita*, HIV Survivor
Mafeefa Naveed, Patient at MSF-supported PMDT clinic in Gujranwal
Jan Akbar, A diabetic patient
Zainab, TB Survivor
Rakesh*, an HIV survivor
Deepak Shegar, TB Survivor
Nisha*, HIV Survivor from Patna, Bihar
“Living with advanced HIV is not just a physical challenge; it affects your mind and spirit too. The mental health support I received was critical in helping me face my fears, the stigma, and the uncertainty.”
Moslima, a mother from Bamyan, Afghanista
In each case, MSF’s role is not to speak for patients, but to help create the conditions where they can speak for themselves with dignity, agency and hope. By listening to patients’ experiences and responding to their needs, MSF supports people not only to survive, but to reclaim their voice, their choices and their lives.